I am going for a job interview for a car rental agent position. What type of questions should I expect?

Questions about your customer service ability, solving problems, working with people who are angry, learning new processes, and if you will be driving/operating the vehicle – a clean driving record. You should also be prepared to answer questions regarding your flexibility around scheduling, job responsibilities, overtime, etc.

If it’s really in-depth, they may use what are called BEI (behavioral ) interview questions that will ask you to provide recent examples of your work habits, responsibilities and achievements.